As of April 2023, Amazon was the most visited online marketplace in the United States, with about 2.2 billion visits per month. Second place went to eBay, with approximately 655 million visits, followed in third place by Etsy, with close to 446 million.
U.S.-founded online marketplaces dominate the industry
In 2023, Amazon ranked as the online marketplace generating the highest gross merchandise value (GMV) in the United States. That year, its GMV reached over 360 billion U.S. dollars. The company is able to maintain its dominant market position due to its broad product offerings, from furniture, home goods and accessories to health and personal care products, gaining a huge chunk of the online market. Another U.S.-founded brand, Walmart, placed second in the ranking, with a GMV of around 134 billion U.S. dollars.
Chinese shopping apps challenge U.S. retailers
Despite the dominance of U.S. retailers, when it comes to shopping apps, two Chinese companies are heading the market. In 2023, Temu was the most downloaded e-commerce app in the U.S., with over 120 million downloads, followed by SHEIN with a download count of around 37 million. Amazon placed third, with users downloading the app roughly 24 million times. Temu was estimated to have over 100 million active users on its app in the U.S. alone, almost triplicating the number from January to April in 2023. In July of that year, the company was able to retain almost 14 percent of its shoppers within a 30-day period, meaning the percentage of customers who continue to purchase from the company over the period, as opposed to leaving or switching to a competitor.
Leading online marketplaces in the United States as of April 2023, based on number of monthly visits
(in millions)
includes pure-play marketplaces or retailers with a third-party marketplace
Supplementary notes
According to source, data excluded online retailers whose online marketplace forms a very small part of their overall business, as well as price comparison sites, and marketplaces that only support business-to-business (B2B) trade.
The source does not provide a date of release, the date given is that of last access.
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Web Retailer. (August 8, 2023). Leading online marketplaces in the United States as of April 2023, based on number of monthly visits (in millions) [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/270884/most-visited-websites-in-the-retail-sector-in-the-us/
Web Retailer. "Leading online marketplaces in the United States as of April 2023, based on number of monthly visits (in millions)." Chart. August 8, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/270884/most-visited-websites-in-the-retail-sector-in-the-us/
Web Retailer. (2023). Leading online marketplaces in the United States as of April 2023, based on number of monthly visits (in millions). Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/270884/most-visited-websites-in-the-retail-sector-in-the-us/
Web Retailer. "Leading Online Marketplaces in The United States as of April 2023, Based on Number of Monthly Visits (in Millions)." Statista, Statista Inc., 8 Aug 2023, https://www.statista.com/statistics/270884/most-visited-websites-in-the-retail-sector-in-the-us/
Web Retailer, Leading online marketplaces in the United States as of April 2023, based on number of monthly visits (in millions) Statista, https://www.statista.com/statistics/270884/most-visited-websites-in-the-retail-sector-in-the-us/ (last visited November 21, 2024)
Leading online marketplaces in the United States as of April 2023, based on number of monthly visits (in millions) [Graph], Web Retailer, August 8, 2023. [Online]. Available: https://www.statista.com/statistics/270884/most-visited-websites-in-the-retail-sector-in-the-us/